With our Quick Start Service Cloud, 2PACE offers you a turnkey solution to structure your customer support, improve responsiveness, and enhance the customer experience over the long term. In just a few weeks, your teams benefit from a ready-to-use Salesforce environment designed to centralize requests, automate repetitive tasks, and provide clear visibility into case tracking.

At 2PACE, our ambition is to stand out by delivering projects that inspire, build trust, and bring peace of mind to your teams:

– A dedicated, human-scale team, close to your needs and supported by business experts.

– Concrete solutions that generate real, measurable value — ideally aligned with your Digital Transformation roadmap.

– Transparency and autonomy in every project. Our goal is for you to be fully independent in managing your agents and understanding what’s behind them.

– We work with minimal involvement on your side, adapting to your operational and time constraints.

OFFRE Quick Start

Services Cloud

Service Cloud is the Salesforce solution dedicated to delivering customer experience excellence.

2PACE: Transform your support into a true driver of loyalty and performance!

À partir de 9500€ et 10 jours d’intégration

1 - Centralized Customer Requests

Consolidates inquiries for structured handling.

Smart ticket management with prioritization.

3 - 360° Customer View for Agents

Full access to customer history and needs for better service.

Reduces manual work through automation.

Knowledge base and FAQ to reduce support tickets.

Dashboards for monitoring service quality and responsiveness.

Download the brochure

BE
CLUTCH.
BE
INNOVATIVE.

Our difference makes yours

Expertise, methodology, and impact all serving your success

1.

A method that focuses
on what truly matters

No heavy projects, no unnecessary complexity. Our approach is pragmatic, structured, and action-oriented. You become fully operational quickly, with a solution that truly addresses your business challenges.

2.

A human and committed
approach

At 2PACE, you’ll find a true partner — not just a service provider. Our experts guide you through every step with attentiveness, proximity, and responsiveness. You move forward with confidence, supported by a committed team at your side.

3.

Business experts
who speak your language

Our consultants are certified — but above all, performance-driven. They understand your business challenges, translate your needs into concrete user journeys, and maximize the impact of every feature deployed.

4.

A solid foundation
to go further

Our goal is to build a stable, useful, and scalable foundation for you. Once the Quick Start is in place, you’re ready to activate automations, refine your reporting, and integrate other tools — at your own pace.

Responsable administratif et financier “The experts you need for your sales performance projects !

‍Thanks to 2PACE we've been able to implement in just a few month a full version of CPQ that is trully fitted to our high growth challenges. Their expertise in sales performance is a key driver to make the most out of your CPQ project !” H. Vedel InsideBoard Product Manager Salesforce “Parfait, Une collaboration renforcée et une expertise rare sur le marché.


Un travail de co-réalisation, les phases étaient animées et réalisées en 50/50 par nos 2 équipes afin de favoriser notre montée en compétence sur l'outil CPQ. ” N. BENOUMHANI SeLoger Chief Product Officer “Suivi régulier, transparence, écoute et intégrité sont les mots qui caractérisent 2PACE.


Vous vous sentez à l'aise, pris en charge et toujours accompagné, même dans des phases de projet qui peuvent être difficiles à gérer. ” Y. Lechevallier Lengow

YOUR SALESFORCE PROJECT
START HERE

Get the full brochure of our Quickstart offers

FAQ

What is Quick Start Service Cloud?

A turnkey solution to structure and accelerate customer support.

How does it improve request handling?

By centralizing, prioritizing, and tracking customer issues efficiently.

What’s the benefit of the 360° customer view?

It enables personalized service through full customer visibility.

How does it reduce manual workload?

By automating recurring tasks for greater efficiency.

Knowledge base and FAQ to reduce ticket volume.

Through real-time dashboards and KPIs.

OURS OFFERS

Three offer formats to find
the support that fits your needs
— in timing, availability, and budget.

QUICK START

CRAFTED PACK

CUSTOM BOOST

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DIGITAL
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#DÉPLOIEMENT
SIMPLIFIÉ

#CRMREADYTOUSE

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