Un geyser qui jaillit avec force, représentant un système qui libère toute son énergie et révèle son plein potentiel.

With our Managed Services by 2PACE, you receive comprehensive support to manage, maintain, and evolve your Salesforce environment with complete peace of mind. More than just technical support, this is a strategic and operational approach designed to ensure the performance, reliability, and long-term viability of your solutions. Our certified experts handle supervision, maintenance, data quality, license optimization, and the provision of profiles tailored to your needs, while anticipating the changes required to support your growth.Through clear governance, seamless communication, and a proactive approach, every action becomes a driver of sustainable performance. Backed by our offshore center of excellence, this offering combines high standards, flexibility, and value to deliver a more agile, controlled, and results-driven Salesforce environment.

OFFRE

Managed Services

Managed Services by 2PACE ensure the performance, security, and continuous evolution of your Salesforce environment.
A comprehensive and proactive approach to deliver peace of mind, agility, and sustainable value at every stage of your digital transformation.

Unlock the full potential of your Salesforce systems with 2PACE !

Focus on your growth. We’ll take care of the performance.

1 - Proactive monitoring

Anticipate issues before they affect your users with real-time tracking and continuous monitoring.

Fix, optimize, and enhance your applications without tying up your internal teams.

Take advantage of specialized Salesforce consultants who are available on demand and dedicated to meeting your needs.

4 - Innovation without constraints

Stay up to date with the latest Salesforce updates and test new features without risk or disruption.

Protect your data and ensure compliance with international security and compliance standards.

BE
CLUTCH.
BE
RELIABLE.

our difference sets you apart

Trust, expertise, and transparency to support your growth.

1.

A genuine connection, every day

A dedicated and approachable team, always attentive to your challenges and priorities. At 2PACE, we build long-term partnerships through open communication, direct contact, and experts who are approachable and capable of understanding your on-the-ground realities and responding to them with agility.

2.

Actions that make a real difference

Our services go beyond day-to-day operations; they create measurable value for your organization. Every action we take aligns with your transformation roadmap, delivering concrete, visible, and sustainable results that turn Salesforce into a true driver of business performance.

3.

Complete visibility into your projects

No more gray areas or vague decisions. You benefit from complete transparency on every project, every development, and every investment. Thanks to clear governance and regular reporting, you stay in control and manage your priorities with complete peace of mind.

4.

Efficiency without complexity

A pragmatic, results-driven approach designed to make your life easier. Less coordination on your part, more flexibility and responsiveness from us. We anticipate your needs so you can focus on what matters most: your growth and your users.

Administrative and Financial Manager “The experts you need for your sales performance projects !

‍Thanks to 2PACE we've been able to implement in just a few month a full version of CPQ that is trully fitted to our high growth challenges. Their expertise in sales performance is a key driver to make the most out of your CPQ project !” H. Vedel InsideBoard Salesforce Product Manager “Perfect, reinforced collaboration and rare expertise on the market.


A co-developed project, with each phase led and carried out on a 50/50 basis by our 2 teams in order to help us increase our skills in the CPQ tool. ” N. BENOUMHANI SeLoger Chief Product Officer “Regular follow-up, transparency, attentiveness and integrity are the hallmarks of 2PACE.

You feel at ease, taken care of and always supported, even in the project stages that can be difficult to manage. ” Y. Lechevallier Lengow

How can you maintain and continuously improve Salesforce while keeping costs and timelines under control ?

Discover the benefits of Corrective and Preventive Maintenance.

THE ISSUES YOU ALL KNOW TOO WELL

  • Service continuity at risk
    Recurring issues, post-release setbacks, slow performance… Salesforce’s stability is faltering, and the user experience is deteriorating.

  • Technical debt that hinders performance
    Outdated customizations, fragile integrations, insufficient testing… technical debt drives up your costs and slows down your projects.

  • A rapidly growing backlog of changes
    Business requests are piling up, releases are being delayed, and time-to-market is getting longer.

  • Security and compliance risks
    Poor practices, mismanaged rights, and uncertain data recovery put security and GDPR compliance at risk.

OUR SOLUTION TAILORED TO YOUR NEEDS

  • Stability and consistent performance
    Proactive monitoring, rapid fixes, and regression prevention ensure that your platform remains available and reliable.

  • Controlled development & accelerated time-to-market
    Backlog priorisé, cycles de release cadrés et évolutions continues pour aligner la roadmap Salesforce sur vos priorités métier.

  • Clear governance and full transparency
    Regular updates, SLAs, reporting, and direct communication: you stay informed about actions, risks, and results.

  • Senior expertise and measurable ROI

    Offshore Center of Excellence and Certified Professionals: greater value delivered, lower costs, and consistent quality of execution.

How can I quickly strengthen my Salesforce teams?

With Profile Provisioning, you can handle spikes in activity without compromising on quality.

Let’s take an objective look at the options available to help your teams grow.

Criteria CDI interne Freelance Off-shore non spécialisé 2PACE
Implementation period Long (6–12 weeks) 1–3 semaines, variable Fast but unpredictable Fast (7 days on average)
Total Cost Salary + expenses + onboarding (high) Daily rate varies by profile Low but high hidden costs Optimized (excellent value for money)
Flexibility Low (fixed term contrat) Average (personal availability) High but slightly focused High (duration, load, replacement)
Expertise Level Depends of recruitment Very variable Heterogeneous Certified and Assessed profiles
Business continuity / backup Low (depends of a person) None (absence = stop) Random Guarantee (prompt replacement)
Security Based on your internal procedures Variable At risk (minor controls) Tool backed standards (GDPR, access, NDA)
Business Alignement Good if targeted recruitment Variable Weak Tech + Industry (multi-cloud, delivery value)

Providing 2PACE profiles is therefore the most agile, secure, and cost-effective option.

How can you prevent Salesforce data loss and ensure a quick recovery in the event of an incident?

The Benefits of Data Backup and Recovery.

Proactive backup

We determine what to back up, how often, and what controls to implement: critical assets, retention policies, alerts, and continuous monitoring. You choose the frequency; we ensure end-to-end coverage and reliability to prevent any data loss.

Controlled recovery

When the unexpected happens, you can recover quickly and effectively: well-established procedures, regular recovery tests, and expert support to minimize the impact on your business. Your RTOs and RPOs are optimized, your users can rest easy, and business resumes without stress.

Traceability and Compliance

Every action is documented and audited (logs, records, backup and restore evidence). GDPR compliance (encryption, access, retention periods) and clear governance through easy-to-understand reports. You maintain control and visibility at all times.

How can I ensure the reliability of my data to make confident decisions and remain GDPR-compliant on a daily basis ?

With Data and Quality Management, you take back control.

No more duplicates, empty fields, or conflicting reports. With our Data Management & Quality solution, your Salesforce data is audited, cleaned, and continuously monitored using validation rules, deduplication, automated checks, and clear reporting. You can make decisions with confidence and ensure GDPR compliance in a traceable, verifiable, and sustainable way.

  • Reliable data on a daily basis
    Monitor, deduplicate, and correct data automatically to ensure that your information is always accurate and actionable.

  • Fairer decisions, faster
    Consistent reports and aligned KPIs that speed up analysis and build team confidence.

  • GDPR Compliance controlled
    Traceability, consents, retention periods, and user rights managed seamlessly and auditable at any time.
  • Immediate operational efficiency
    Fewer manual corrections, streamlined processes, and measurable time savings for your business units.

How can I manage my Salesforce licenses and prepare for renewals with complete clarity?

License optimization with 2PACE is your best ally.

Initial diagnosis

Overview of our methodology and understanding of your needs.

Analysis of your current licenses.

Identification of your pain points, silos, and areas for growth.

Recommendations

Preparation of a diagnostic report detailing the various factors hindering your performance, customized recommendations, a projected ROI, and more.

A debriefing workshop conducted alongside you.

Implementation

Support for reconfiguring your licenses in accordance with the established specifications.

Assistance with the process of working with Salesforce to adjust your contracts.

Follow-up

Verification of your implementation of the solution and the application of the recommendations.

Calculation of your savings achieved following the intervention.

FAQ

A Salesforce Managed Service involves entrusting the management, maintenance, and evolution of your Salesforce environment to an expert partner. This enhances performance, security, and peace of mind, allowing you to focus on your high-value-added activities.

Managed Services by 2PACE offer a comprehensive and proactive approach to Salesforce management: ongoing maintenance, license optimization, data management, technical monitoring, and access to expert personnel.
You benefit from clear governance, constant monitoring, and reduced costs thanks to a flexible and expert team.

2PACE stands out for its people-centered, transparent, and results-driven approach.
Our teams combine technical expertise, business acumen, and a focus on results with seamless communication and measurable progress at every stage. You remain in control while relying on a reliable and responsive partner.

The offering includes :

  • Corrective and preventive maintenance
  • Data backup and recovery,
  • Data management and quality assurance,
  • License optimization and the provision of certified Salesforce profiles.
  • Each service can be combined or activated according to your needs.

Outsourcing saves time, ensures service continuity, and reduces the risks associated with the complexity of Salesforce. You benefit from a team that is already trained, available, and skilled, without the hassles of recruitment or internal supervision.

Yes. Whether you’re an SME, a large enterprise, or a startup, Managed Services can be tailored to your size, goals, and level of Salesforce maturity. 2PACE adjusts the level of support and governance to meet your specific needs.

It all starts with an audit of your Salesforce environment to understand your usage patterns, constraints, and priorities.
Next, we develop a customized action plan covering governance, key performance indicators, and monitoring frequency. A dedicated team then takes over to provide ongoing supervision, maintenance, and reporting.

The cost depends on the scope, the number of users, and the level of support required.
2PACE offers flexible and transparent pricing models, tailored to your needs and with no hidden costs. Our goal is to maximize your ROI and give you peace of mind.

your managed services with 2PACE

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